These are general terms for shopping with PicPocket. They are not legal advice; we may update them from time to time.
1. About us
This online store is operated by PicPocket, a small South African business. By using this website or placing an order, you agree to these terms. You can contact us at irshaad.haswaray04@gmail.com.
2. Orders
All prices are shown in South African Rand (ZAR). Your order is confirmed once payment has been received. We may cancel and refund an order if a product is unavailable, if there is a pricing error, or if a submitted photo breaks these terms.
3. Your photos
- You confirm that you own the photos you upload, or have permission to use them, and that printing them doesn't infringe anyone else's rights.
- We won't print content that is unlawful, hateful, explicit, or that uses third-party trademarks or copyrighted material without permission.
- You give us permission to use your photo only to produce and deliver your order. We won't use it for marketing without asking you first.
- Print results depend on the quality of the photo supplied. Colours on screen can look slightly different from the printed case.
4. Delivery
Delivery is within South Africa only, as described in our Shipping Policy. Delivery times are estimates and may be affected by courier delays.
5. Returns
Because our products are personalised, returns are handled as set out in our Returns & Refunds Policy. Nothing in these terms limits your rights under the Consumer Protection Act.
6. Discount codes
Discount codes are valid only for the stated period and conditions, can't be exchanged for cash and, unless stated otherwise, can't be combined.
7. Liability
To the extent permitted by law, PicPocket isn't liable for indirect or consequential losses. Our cases are designed for everyday protection but we can't guarantee a phone won't be damaged in a drop or accident.
8. Privacy
We handle your personal information in line with our Privacy Policy and the Protection of Personal Information Act (POPIA).
9. Governing law
These terms are governed by the laws of the Republic of South Africa.